Free Shipping Worldwide
WE HAVE BEEN IN BUSINESS FOR OVER 16 YEARS AND HAVE SUCCESSFULLY DELIVERED THOUSANDS OF PACKAGES WORLDWIDE
All items will be shipped in Discreet Packaging via Post office from Philippines normally the next business day after we receive your payment.
Doctor Puck have been delivering product safely to North and South America, EU and other European countries, Australia, Asia, Africa and many countries in the world
Shipping is "Free" = shipping cost is included in our listed prices.
Kindly make sure to provide us with your correct and complete shipping address at the same time you complete your order payment . If your order should be returned to us because of the address you gave us is incorrect or incomplete then you'd be expected to pay us for resending your order to your corrected address.
Most* of the Wholesale/Bargain Deals orders from this site shall be shipped by EXPRESS MAIL SERVICE (EMS). International Express Mail Service (EMS) is available to most countries of the world and it shall reach North Amerce, Australia, Europe or other countries within 1 week. Express Mail can be tracked online. (On www.usps.com for US addresses or http://www.track-trace.com/post for any country where is such service available from Philippines..
*To certain countries to which either EMS service from Philippines does not exist or to which we have experienced difficulties with a customs clearance we can ship as either Certified Air Parcel or regular international airmail. If needed or required we can split a larger orders into several smaller consecutive consignments for easier customs clearance. If you're ordering from a high risk country we shall offer you such option.
All of the Retail Orders shall be shipped by either regular or registered INTERNATIONAL AIRMAIL (unless arranged otherwise). Regular International Airmail takes around 2 weeks for delivery, registered airmail about 2-4 days longer than the unregistered one but Registered Airmail comes with a tracking number.
We make our best efforts to deliver your items to you safely and as fast as possible.
TRACKING YOUR ORDERS: A tracking number will be emailed to all clients ordering by either EMS or Registered Airmail. It normally takes 2-4 business days from the time we post your parcel till the tracking number will show any search results on either your country's local postal web site or on http://www.track-trace.com/post.
In unlikely case you should not receive your EMS order within 2 weeks or Registered airmail order within 4 weeks from the time your package had been shipped kindly email us at email@example.com .
COVID Update: Due to the government imposed restrictions there are still NO fligths from Philippines to Australia as we have been notified recently. Thus all orders we have dispatched since August 2020 are still stuck in Manila's main Post office. We apologize for this inconvenience.
Thank you for visiting Doctor Puck !
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